Privacy Policy

At ProDesk Virtual Services, Inc., we value your privacy and are committed to protecting your personal information.

Introduction

ProDesk Virtual Services, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you use our website, https://www.prodeskva.com (the “Site”), and engage our services.

Information We Collect

  • Personal Information: We may collect personal information, such as your name, email address, phone number, and billing information when you request a quote, sign up for our newsletter, or engage our virtual assistant services.
  • Usage Data: We may automatically collect information about how you use our Site, including your IP address, browser type, pages visited, and time spent on the Site.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our Site and collect information about your usage patterns.

How We Use Your Information

We may use your information for the following purposes:

  • Provide and Improve Services: To deliver our virtual assistant services, respond to your inquiries, personalize your experience, and improve our Site and offerings.
  • Communication: To send you newsletters, updates, promotional materials, and other information related to our services (you can opt-out at any time).
  • Analytics: To analyze Site usage trends, track the effectiveness of our marketing campaigns, and better understand our audience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your information with:

  • Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing our services (e.g., payment processors, email marketing platforms).
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required by law, court order, or other governmental or law enforcement authority.

Your Choices

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.
  • Cookies: You can adjust your browser settings to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Site may not function properly.

Security

  • We take reasonable measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ProDesk Virtual Services, Inc.
bizdev@prodeskva.com